This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from us (“the Website”).

Personal information we collect

When you visit our website, we automatically collect certain information about your device, including your browser, IP address, time zone, and cookies. We also collect information about the pages you view, the products you look at, and how you interact with our website. We refer to this as “Device Information.”

When you make a purchase, we collect details such as your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as “Order Information.”

When we say “Personal Information” in this policy, we mean both Device Information and Order Information.

How we use your personal information

We use the information we collect to:

 

• Process your orders (including payment and delivery)

• Communicate with you about your order

• Identify risks and prevent fraud

• Improve and optimise our website to give you a better shopping experience

 

Sharing your personal information

We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store and Google Analytics to understand how our website is used.

Behavioural advertising

We use the information to provide targeted advertisements that are relevant to you. You can opt out of targeted advertising through:

 

• Facebook: Facebook Ads Settings

• Digital Advertising Alliance: Opt-out Portal

 

Your rights

If you live in Europe, you have the right to access, correct, or delete your personal information. To exercise these rights, please contact us.

Usage and responsibility

SilkySkin is intended for personal hygiene and should only be used on healthy, intact skin. The product must not be used on irritated, inflamed, or damaged skin, or in combination with water or other liquids, as the device is not waterproof.

All use is at your own risk. Customers are responsible for reading and following the included user manual and using the product as instructed. JAA E-handel AB is not liable for any injuries, allergic reactions, or other issues resulting from incorrect or inappropriate use of the product.

If you have any doubts about using the product, we recommend consulting a doctor before first use.

Data retention

We keep your order information in our records unless and until you ask us to delete it.

Changes

We may update this policy from time to time to reflect changes in our business practices or legal requirements.

Contact us

If you have any questions about our privacy policy, you are welcome to contact us via the Contact Us page.

We are based in Timrå, Sweden.

Address: Svartgrindsvägen 23, 86133 Timrå